1. There are no refunds or exchanges unless:
   1. Items are damaged or defected
   2. Customization details are wrong
   3. Items are unfinished or incomplete
2. Items sold as a deal, bundle or on sale cannot be exchanged or returned.
3. Please email us at orders@thehadeyasisters.com for assistance with your order number for reference. OR drop us a message at +923308478470
   Response time is 24-36 hours.